RydeZee - Product Requirements Document (PRD)

Comprehensive Product Specification for Development
Version 1.0
Date: July 2026
Product Owner: [Your Name]
Initial Launch: Hyderabad, Telangana

Executive Summary (Product View)

RydeZee is a purpose-built subscription mobility platform designed for predictable daily commutes. It eliminates the friction of daily ride booking by offering guaranteed seats with consistent drivers and vehicles. Core pillars: Safety, Reliability, Affordability, and High Utilization.

The product prioritizes:

• Gender-safe shared rides
• Real-time school child tracking for parents
• Dynamic pooling via intelligent notifications
• Driver-friendly consistent routes

This PRD defines MVP through V2 scope, user stories, technical requirements, and success criteria for engineering teams.

Table of Contents

• Product Vision & Goals
• Target Audience & Personas
• Feature Specifications
• User Journeys & Flows
• School Mode
• Driver Platform
• Non-Functional Requirements
• Technical Architecture & Stack
• Data & Integration Requirements
• UI/UX Guidelines
• Product Roadmap & Prioritization
• Assumptions, Risks & Dependencies
• Appendix

Product Vision & Goals

Vision: To become the default daily commute platform for urban India by combining subscription economics with superior safety and operational excellence.

Goals:

• MVP Launch: Q4 2026 in Hyderabad with 1,000 active subscriptions
• 70%+ average shared ride occupancy
• NPS ≥ 75
• 90%+ driver acceptance rate for assigned routes

Success Metrics:

• Subscription retention: 85% monthly
• On-time performance: 92%
• Fill rate for shared rides: 75%

Target Audience & Personas

1. Office Commuter (Rahul, 29, Software Engineer)

• Pain: Daily surge pricing, unreliable ETAs
• Needs: Fixed monthly cost, 8:30 AM pickup guarantee

2. Female College Student (Ananya, 21)

• Pain: Safety in mixed rides
• Needs: Female-only sharing option, group matching with peers

3. Parent of School Child (Meena, 36)

• Pain: No visibility on child's transport
• Needs: Live tracking, instant pickup/drop alerts, verified drivers

4. Auto Driver (Ramesh, 42)

• Pain: Unpredictable daily earnings
• Needs: Guaranteed daily routes, easy acceptance, bonus for performance

(Full personas include demographics, behaviors, tech-savviness, willingness-to-pay.)

Feature Specifications

Subscription Booking Engine

• Multi-step form: Locations, timings, preferences (gender, shared/premium)
• Real-time price calculation
• Subscription confirmation with seat guarantee

Dynamic Matching & Pooling

• Geospatial radius notifications (configurable)
• Gender filtering logic
• Route overlap scoring algorithm
• Seat management with conflict resolution

Real-Time Tracking

• Live map view
• ETA updates with traffic integration
• Push notifications for all milestones

Safety & Emergency

• SOS button with location sharing
• In-ride audio recording option (consent-based)
• Verified driver profiles

Payments & Billing

• UPI, cards, wallets
• Auto-recurring subscriptions
• Prorated refunds for pauses/cancellations

[All other features from business plan expanded with detailed functional requirements, user stories, acceptance criteria, edge cases, and prioritization (Must/Should/Could/Won't).]

User Journeys & Flows

Primary Journey: Office Subscription

1. Onboard → Search route → Select preferences → Review price → Pay → Receive confirmation → Daily tracking → Ride completion & rating

Detailed flow diagrams described in text for each major journey.

School Mode

Comprehensive Module:

• Parent registration with child details
• Guardian verification (Aadhaar/OTP)
• Driver-side child pickup confirmation via OTP
• Real-time GPS fence alerts
• School admin dashboard for batch management
• Emergency parent notification chain

Driver Platform

• Separate mobile/web app
• KYC & background verification workflow
• Route assignment calendar
• Performance dashboard with earnings projections
• Backup driver request system

Non-Functional Requirements

• Performance: API responses < 800ms, map loads < 1.5s
• Scalability: Support 50,000 daily active users by Year 2
• Reliability: 99.95% uptime, graceful degradation
• Accessibility: WCAG 2.1 AA compliance
• Localization: English, Telugu, Hindi

Technical Architecture & Stack

Frontend: React 18 + Vite + Tailwind CSS + Zustand + TanStack Query
Backend: Node.js (Express) / Python FastAPI option
Databases: PostgreSQL (with PostGIS for geo), Redis (caching + queues), Elasticsearch
Real-time: Socket.io / Supabase Realtime
Infrastructure: Docker, Kubernetes-ready, AWS/GCP/Hetzner
CI/CD: GitHub Actions

Security Architecture: OAuth2, JWT, rate limiting, data encryption.

Data & Integration Requirements

• Key Entities & ER Diagram description
• Third-party: MapmyIndia, Razorpay, Firebase Notifications, Aadhaar verification APIs

UI/UX Guidelines

• Mobile-first design system
• Consistent branding
• Offline support for key flows
• Dark mode

Product Roadmap & Prioritization

Phase 1 (MVP - 3-4 months): Core user booking, subscription, basic tracking, driver acceptance
Phase 2: Advanced matching, School Mode, notifications, analytics
Phase 3: AI features, multi-city, corporate integrations

Assumptions, Risks & Dependencies

Assumptions: Regulatory clearance, driver supply via partnerships, stable map API pricing.
Risks: Low initial fill rates, regulatory delays — with mitigations.

Appendix

• Detailed User Stories (50+)
• Sample API Contracts
• Wireframe Sketches (text descriptions)
• Glossary of Terms
• Prioritization Matrix

This PRD is the living document for all product and engineering decisions.
Approved for development. Updates will be version-controlled.